Hotel reservations are complicated when you want to cater to a Global clientele. You need to enhance the customer experience, provide ease of booking, ease of maintenance and management.
Zenith Software's decade long experience with the Travel industry and specific to the online Hotel reservation systems has given way to the development of a robust, flexible and customizable application that can scale to manage over 100,000 properties at the same time.
STERNA online reservation software can be easily and fully integrated into any website. It enables your website visitors to access browse hotels, checks availability and rates in real-time and finalize their booking through a secure credit card transaction in just a few clicks.
STERNA helps you grow your business by efficiently manage and sell inventory from
» direct contracted hotels
» hotel chains
» integrate into hotel GDS and/or Hotel consolidators
» manage affiliates
» can be used as a B2B / B2C solution
» manage corporate bookings
all this with one single application.
» integrate and provide airline information
» integrate and provide packaged tours
» integrate and provide car rental services
» integrate and provide cruise packages...etc
» Centralized Online Reservation System (CORS)
» Mid Office Application
» Back End Process Management
Various features have been power packed to ensure an end to end solution is plugged in to STERNA.
» Multiple currency Exchange rates could be configured.
» Robust Search Facility that can be customized as required
» Customizable to B2B / B2C and Corporate Site
» Ability to Search, compare and Book
» Check for real time availability
» Integration with Payment Gateway
» View / Amend / Cancel bookings
» Customizable rewards program based on business requirement
» Members can monitor, redeem and gift rewards
» Multi-tier membership can be configured.
» Can be integrated with multiple consolidators / GDS
» Real time validation based on requirement
» Information can be obtained from consolidator / operator / local database or a combination of all.
» Content management capability
» Configure business rules like cancellation policy, amendment policy, child age policy, booking conditions etc
» Configure special offers.
» Apply markups based on business rules
» Configure hot deals, special offers, popular searches, recommendations based on viewer poll
» Manage allotments, free sells and combined air-ground-cruise-rental information
» Manage and track the booking progress
» Manage confirmations, amendments and cancellations between consumer and provider
» Maintains complete booking history with provision for comments through the booking cycle
» Can be integrated with any accounting software.
» Create and manage multiple affiliates / white labeling
» Standard and customizable reporting