IT Enabled Services

IT Enabled Services

Optimize and transform your business processes with our proven high performance outsourcing platforms.
Recession, Low Consumer Confidence, Bankruptcy, priorities for business across the globe are evolving by the day. The expectations today include factors beyond cost reduction and the management of the underlying process. Factors such as the application of and access to best-of-breed technology, the availability of professional services (like consulting, systems integration, and support), and access to low-cost offshore options for service delivery are also growing in importance.
Cost Cutting is now moving beyond traditional lines of staff and inventory. Industry-wide reduction on Capital Expenditure is sought after. As the global economy is rebalancing, businesses need to find innovative ways to access new engines of talent and manage a worldwide interconnected workforce to achieve global delivery and ultimately reach high performance.

Zenith Software offers our clients the unique advantage of offshore based IT and BPO services under one roof while integrating into any global Delivery Model. Our business process outsourcing services are mature and have delivered value to clients across verticals.

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Easy Alliance

  • Create teams with industry, domain and management consulting backgrounds
  • Offshore IT and BPO teams with relevant technology and process backgrounds
  • One team approach consisting of unified program management and governance models, delivering seamless, turnkey execution.
  • Minimal learning curve and better knowledge transfer
  • Better alignment, controls, visibility, flexibility, and delivery throughout the engagement
  • Lower client management overhead and superior collaboration
    Higher Success Rates and Lower Total Costs

We offer the below Services for different domain:

Insurance Companies

  • Claims Processing
  • Data Entry Operations
  • Policy Management
  • Policy quote, renewal, upgrade

Accounting Firms

  • Tax Preparation
  • AR, AP, Book Keeping
  • Reconciliation
  • Year end processing
  • Filling of return

B2B / B2C Portals

  • Customer Service Help Desk
  • Content Management
  • Order Processing
  • Account Processing
  • Payment Reconciliation

Call Centre Services

  • Inbound Calls
  • Outbound Calls
  • Query Handling
  • Product Support
  • Cross Selling & Up Sell
  • Promotional Campaigns
  • Market Research
  • Lead Generation

Travel & Hospitality

  • Customer Service Help Desk
  • Reservation Help Desk
  • Database & Content Management
  • Supplier & Contract Management
  • Voice Based Help Desk

Banking & Finance

  • Customer Service Help Desk
  • Inbound Help Desk
  • Application Processing
  • Data entry Operations

Technical Support

  • Product Installation & Support
  • IT Application Support
  • Help Desk Services

Interested to talk to our industry experts?